Your certificate
FAQs
We do not issue certificates at our graduation ceremonies. Your certificate will be sent by standard mail (second class post for UK destinations and Air Mail for overseas – there will be no tracking numbers).
You can monitor the status of your certificate via Certificate Information in the My Certificate and Graduation section of My Student Record.
We aim to post certificates out as soon as possible after your results are final. Please be aware that with such large numbers of students graduating, particularly from June to September, processing times may vary.
Please note due to the current situation with Covid-19 and the no detriment policy there may be a delay in your Certificate being issued.
Log in to My Student Record, choose My Certificate and Graduation and click the ‘Important - check your certificate details’ link in the ‘My Certificate’ container. If the preview of your address is incorrect, then follow the on-screen instructions (please note that once your certificate is printed, this link will no longer be available).
Your certificate address can be different to your home address to allow you to collect your certificate from the University or have it sent to an alternative correspondence address, such as to an employer or agency. It is your responsibility to check that this address is correct.
You are responsible for ensuring that your name is recorded accurately by the University. Certificates are issued in the name that is recorded at the date that you achieve your award.
After your certificate has been issued we will not permit changes to your name unless in exceptional circumstances. Further details of this policy can be found .
If you haven't received your certificate after four weeks of it being sent (six weeks for overseas addresses), please contact us at certificates@shu.ac.uk
Please contact the certificates team at certificates@shu.ac.uk or on 0114 225 4441.